If you’re looking to return your order for whatever reason, we're here to help! We offer free returns within 30 days of receiving your order. You can return your product for a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted or sale products are final and cannot be returned
To initiate a return or exchange, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
- Email firstname.lastname@example.org with your return request or call 615-430-8733
- A Vidafuel representative will respond to your request within 48 hours